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Term and Condition Kuta Transport

For prospective customers, please read the terms of the tour package that we provide before placing an order. Or confirm the booking of the tour package that you ordered. This page is about the terms & conditions of a tour package at KUTA TRANSPORT. Marketing through the site www.kutatransport.com. With the aim, so that you know in detail and clearly about the terms of the provisions of the Bali tour package that apply in our company.

For customers who have placed an order, confirmed the order, or made a payment for the services or products we provide. So we consider the buyer or customer to understand and understand the terms of the Bali tour package provisions that apply at Kuta Transport. Please Read Detail Below :

I. TERM and CONDITION FOR BALI TOUR PACKAGE PRICE

  • Prices listed on our site include taxes.
  • All of our tour are started from Bali, any special request can be discussed with us.
  • Excludes other costs not mentioned in the service or product on this site.
  • Prices contained in this site are subject to change without notice.
  • The price of your order can also change at any time if your order has not been confirmed or paid. Or your order has not received an order confirmation or payment from us.
  • Each of our tour packages, has contents and costs included, varies. Please read the description of the package so you know the costs included in each tour package that we provide. If other costs are not listed in the description of each package, this means that the fee is not included in the package you choose.
  • Every tour package that we provide is PRIVATE, includes transportation costs (car, driver and fuel). Every car we provide is equipped with air conditioning.
  • Local travel insurance / accident insurance during the tour and purcharge tour packages with us, according to applicable regulations.

II. EXCLUDED TOUR FEE

  • Personal expenses.
  • Surcharge for extra times ( mini van 5 seat car IDR.50,000/ jam, Van 12 seats car Rp. 80,000/jam, Big van 15 – 18 seats car IDR. 100,000/ jam )
  • Tiping for drivers, local guides or tour leaders.  Tiping is not binding or not required, everything depends on the customer.

III. BOOKING PROCESS

  1. The booking can be done through instant booking or enquiry booking depending on KUTA TRANSPORT services availability.
  2. Booking through Kuta Transport is safe…… 100% comfirmed !! Trusted Bali tour and travel company in Bali by prioritizing honesty and high professionalism in providing safe and comfortable services
  3. The product’s pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com.
  4. For every successful booking transaction user / buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box.
  5. If the email goes to your spam box, please mark it as As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at kutatransports@gmail.com
  6. User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to Kuta Transport staff. User should contact us at kutatransports@gmail.com, if staff refuse to deliver their service(s) so we can solve it immediately.

IV. PAYMENT SECURITY

  • All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

V. USAGE OF VOUCHER POLICY

  • The usage of vouchers should be according to Kuta Transport terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.

VI. CANCELATION FEE POLICY

  • If we have received the payment, and you want to cancel the booking before 1 x 24 hours will be charge 50% from the total price of the booking.
  • Free cancellation fee if you want to cancel the booking up to 2 days in advance the activity date ( Tax refunds money will be charged according your bank policy )
  • Cancellation on the day on arrival will be charged 100% of the total price of the booking.
  • No-Show Fee of 100% from TOTAL Tour Price will be charged if it is not present on the confirmed date

VII. QUICK RESPOND

  • KUTA TRANSPORT is legal Tour and Adventure company with lisence Name ASTA SEDANA BALI WISATA NIB : 0309220001892
  • Phone : +62 81236194398 | WhatsApp : +6282144055762
  • E-mail : kutatransports@gmail.com | Site : www.kutatransport.com

VIII. KUTA TRANSPORT NOT RESPONSIBLE AND CAN NOT BE SUED OVER

  • Changes to the schedule or event from the tour as a result of Riots, Natural Disasters.
  • Participants from the tour die as a result of illness.
  • The loss of personal items from tour package participants for any reason or reason.

IX. COSTUMER SUPPORT AND BOOKING

  • We have costumer support on 24 hours/ 7 days please send message Via WhatsApp/Viber/imo/line : +6282144055762
  • Sending by email will be replied as soon as possible or working hours from 7 am to 6 pm local time.